Terms and Conditions

BOOKING PROCEDURE
The booking procedure consist of three steps:

1. Offers: They are based on current availability at the time of preparing your offer. Therefore they are not binding. For a binding booking we need your agreement.
2. Options: The date on which your option will automatically become a binding booking, is written on the top of your option confirmation. The definite booking will be done on the following working day at 6 o’ clock pm. Should no binding booking be wanted, we kindly ask you to inform us respectively our online agencies, to cancel these options in time.
3. Binding booking / Invoice: In addition to this email confirmation you’ll receive your confirmation of booking and invoice. You can find the payment arrangements at the bottom of your confirmation. As soon as the whole cost of travel is settled, the voucher and travel documents will be sent to you.

PAYMENT of the TRAVEL PRICE / DEPOSIT
The booking will be confirmed when the customer will pay a deposit equal to 30% of the total price. The remaining payment is due 21 days prior to departure. If the contract is concluded after the 20th day before departure, the full price must be paid immediately.

CANCELLATION POLICY
In case of a withdrawal from the travel contract before departure (cancellation), KAMERLENGO d.o.o. may claim a specifically calculated compensation for cancellation or withdrawal (KAMERLENGO d.o.o. may decide to send a compensation invoice) or apply following:

CRUISES (cabin charter):

until 21 day before departure:	30%
from 14 to 8 days before departure:	50%
from 7 to 1 day(s) before departure:	80%
In case of cancellation on the day of departure or “No-Show“:	100%

CHARTER OF SAILING BOATS:

until 75 days before departure:	15%
from 74 to 60 days before departure:	20%
from 59 to 30 days before departure:	40%
from 29 to 22 days before departure:	50%
from 21 to 7 days before departure:	60%
from 6 to 1 day(s) before departure:	75%
In case of cancellation on the day?of departure or “No-Show“:	100%

Additional clause for charter of motorized sailing ships
In case of cancellation of individual persons (change in the actual number of participants) within 3 days before departure, the booked meals of the cancelled participant (half or full board) must be fully paid.
The key date for calculating the time limit is the receipt of the withdrawal. It is left up to the customer to prove that the incurred loss was less severe. We recommend the customer to explain his/her withdrawal in written form.njoy a unique cruise along the Croatian coast. You sail a route along beautiful islands, azure blue bays, various bathing places and protected nature area. Together with a captain, cook and 2 helpers you can sail in an international company in a choice of a modern or more traditional motor sailing cruise.